Frequently Asked Questions

Do you provide the lights or can I use my own?
We provide lights as part of the cost of the service. Unfortunately we do not install customer owned lights. Our reputation is everything to us so we only work with a top quality brand of lights that provides a more professional, brilliant, unique look.

Do you take the lights down at the end of the season?
Yes. Taking down the displays is part of our service, and it’s included in the quote we provide for you before we start work. We begin taking lights down in January.

Do we own the installed holiday decor or are you a decorating service?
We offer both programs. We can structure an agreement and pricing to suit your needs - you can choose our decorating service or choose to purchase the product, whichever works best for you.

Is your work guaranteed?
100%. Our success depends on your satisfaction, and we’ll make changes if you desire them. We are interested in building long-lasting customer relationships, and will gladly provide references per your request. There are things that can happen to lights for a variety of reasons, including wind, rain and other unforeseen circumstances. If this occurs, our professional staff will return to troubleshoot whatever problem exists quickly and efficiently.

Is there a cost to store our lights for next year?
Our prices are all-inclusive-one price for everything.

Is there a difference between your lights and the ones I can buy at my local hardware store?
Absolutely!  Impressions Lighting and Décor has the brightest incandescent light, 200 mililamp with a UL rating of 3000 hours. We also carry LED light sets and our own designed Landscaper light sets will have a protective UV coated color cap. We also feature UL-rated, outdoor extension cords, a variety of property-friendly installation accessories and commercial-grade specialty décor. You won’t find better quality anywhere!

Will we need to hire an electrician?
In most cases, no, but with larger installations, additional power sources may be needed.

How far in advance do I need to schedule my holiday light installation?
The decorating season is short, and our schedules tend to fill up quickly. It is recommended that you schedule your installation as early as possible, we cannot guarantee a spot after October 30th, however please feel free to call to determine if an opening is available.

Can we determine the time that you take the decorations down?
Yes. A representative will work with you to schedule a take-down appointment that is convenient for you.